At LVL7, we believe betting should be a form of entertainment, not a source of income. We're always here to support your safe and healthy experience.
Our platform has multiple layers of protection in place to ensure responsible gaming.
Set daily, weekly, or monthly deposit and wagering limits. Once a limit is set, it takes effect immediately, and a waiting period applies before it can be increased.
Take a self-imposed break of anywhere from 24 hours to 6 weeks to clear your head. No betting activity will be possible on your account during this time.
If you feel you need a longer break, activate Self-Exclusion for anywhere between 6 months and 5 years. Your account will be completely suspended during this period.
Set a session timer and regular reminders to track how long you've been playing. You can also opt in to receive automatic notifications every hour.
A summary of your wins and losses is shown at set intervals. This keeps you aware of your actual situation and helps you avoid making impulsive decisions.
Reach our specialist support team at any time. We're here to help with empathy and without judgment.
At LVL7, we always want your betting experience to be enjoyable and in control. Responsible gaming isn't just about tracking wins and losses — it's about understanding your financial limits, managing your time wisely, and looking after your mental wellbeing. Like millions of players across Bangladesh who bet for entertainment, following a few simple guidelines can keep your experience positive every time.
The first step in responsible gaming is accepting reality — betting involves skill, but it also carries risk. Every wager can result in a loss, and there are no guaranteed profits over the long term. LVL7 never promises that you will always win. Our goal is to provide you with a safe environment where you remain in control of your own decisions.
Most people bet occasionally without any issues. But for some, it can become an addiction. When betting regularly causes financial strain, creates tension with family or friends, or interferes with work and studies, it's a sign that the boundaries of responsible play have been crossed.
Signs of addiction often develop gradually. Early on, small changes appear — chasing losses by placing repeated bets, unknowingly increasing wager amounts, or hiding betting activity. If these signs emerge, you should use LVL7's responsible gaming tools and seek professional help if needed.
Keep in mind: Responsible gaming doesn't mean less fun. Playing within the right limits ensures both enjoyment and peace of mind in the long run.
LVL7 strictly prohibits anyone under 18 from creating an account. Identity verification is required at registration to confirm age. We recommend using parental control tools to keep underage family members away from online betting. If you suspect a minor is using our platform, please notify our support team immediately.
LVL7 is more than just a betting platform — we are committed to building a responsible community. Our staff receive regular training to help them recognise signs of addiction and provide appropriate support. We never run promotions that encourage harmful betting behaviour. Responsible play is at the heart of our business values.
If you notice any of the following signs, take action right away.
Check your risk level when it comes to your betting habits.
Reaching out for help — at any level — takes courage. LVL7's support team is always here for you.
Set your responsible gaming limits in just a few simple steps.
Log in to your LVL7 account and go to the "Settings" section.
Click the "Responsible Gaming" tab and explore the available tools.
Set your preferred daily, weekly, or monthly limits.
Save your changes. You're all set to play within safe limits.
Ask yourself the questions below. Honest answers will point you in the right direction.
If you answered "Yes" to two or more questions, consider speaking with our support team or using the Self-Exclusion tool.
If something feels wrong, don't wait — take action now.
Activate a cooling-off or self-exclusion period. It takes effect immediately.
Go to AccountOur trained support team is available 24/7. Everything is completely confidential.
Open Live ChatThe most frequently asked questions about responsible gaming.
Join LVL7 and use our protection tools for a safe and enjoyable betting experience. Your safety is our priority.